Serviced Accommodation Management

We Are Pleased to Introduce Our Sister Company The Haven Apartments.

Our Serviced Accommodation Management service take the stress out of property rentals whether short-term or long-term. From booking and guest management to cleaning and maintenance. We manage every aspect to ensure your property runs smoothly and guests enjoy an exceptional experience.

Our team at The Haven Apartments work closely with property owners across Manchester, Cheshire and London to ensure your serviced accommodation is managed efficiently and effectively.

We understand the unique demands of managing serviced accommodation. Our comprehensive management solutions are designed to maximise your property's potential while ensuring a seamless experience for you and your guests.

Whether you’re new to serviced accommodation or looking to improve your existing operations, we provide end-to-end management services, from guest bookings, check in and out, maintenance, cleaning and everything in between.

Our dedicated team works closely with you to ensure your property is always in top condition, offering exceptional service that enhances guest satisfaction and boosts your rental income.

Recognising that every property is unique, we tailor our services to meet your specific needs, starting with a thorough consultation to understand your goals, followed by a customised management plan that maximises your property's potential.

We focus on a range of key elements to ensure every guest has an exceptional stay at your property.

This allows you to relax, knowing that we’re working tirelessly to optimise your rental income.

  • Listing Management

    We expertly manage your property listings across Airbnb, Booking.com, Agoda, and VRBO platforms, optimising descriptions, pricing, and visibility to attract regular bookings and optimised revenue.

  • Photography & Redesign

    Our professional photographers take the best pictures of the space in high resolution.
    Guests are attracted to the best pictures of any space.

    Our interior designer can discuss any refresh or upgrade options to your property where necessary with the aim to increase your earning potential.

  • Dynamic Pricing

    We use industry leading technology to unlock your property’s revenue potential by analysing 10,000,000+ data points every night, to ensure your property is consistently outperforming the market, earning you up to 40% more revenue..
    Our in-house market pricing analysts have the freedom to customise your rates based on seasonality, last-minute discounts, and much more, while taking into account your property’s unique amenities.

  • Guest Vetting

    We thoroughly vet all guests to ensure your property is protected, minimising risk and maintaining a safe, high-quality experience for you and your guests.

  • Guest Check In & Out

    We provide a seamless guest check-in and check-out service, ensuring a smooth arrival and departure experience with secure key exchanges and clear instructions.

  • 24/7 Guest Support

    24/7 Guest Support

    Our dedicated team provides 24/7 guest management, managing new inquiries, check-ins, and issues that may arise during a guest visit. We aim to ensure a seamless and stress-free experience for you and your guests.

  • Cleaning & Linen

    We provide a professional linen and cleaning service, ensuring your property is spotless and guest-ready before and after every stay, maintaining the highest levels of hygiene and comfort.

  • Maintenance

    We take care of all maintenance issues and emergencies that may arise during a guest visit, to include prompt repairs, regular upkeep and proactive maintenance solutions to prevent issues before they arise.

  • Concierge Service

    We provide a 24/7 concierge service for all guests to ensure they have the best and stress free stay at any of our apartments.

    These services can be tailored to the guests requirements.

THE HAVEN APARTMENTS

How It Works

  1. Book a Call: Speak with one of our Team to discuss your property’s potential and management needs.

  2. Onboarding: We handle everything from setting up your listing to optimising pricing and ensuring your property is ready for guests.

  3. Enjoy Stress Free Hosting: Sit back and watch your property thrive under our expert care, we take care of everything.

With The Haven Apartments, you are not just hiring a property manager, you’re partnering with local experts committed to maximising your success in the short-let market.

Flexible, easy to understand pricing

Our standard pricing is 20% + VAT of your rental income, designed to reflect the quality of service we deliver.

By partnering with us, you are investing in an expert local management service.

To get an accurate quote tailored to your property, book a call with one of our Team on 07532751740 or email hello@thehavenapartments.co.uk

Properties We Manage

  • Didsbury Haven

  • Altrincham Haven

  • Sale Haven

What Our Clients Say

  • "The Haven Apartments has made hosting so much easier for me. They manage my listings across Airbnb and Booking.com, keeping my occupancy rates high and my properties in great shape. Their 24/7 guest management means I never have to deal with late-night check-ins or unexpected issues, and their maintenance team is always quick to sort any problems. Since working with them, I’ve had more time to focus on other things while knowing my properties are in safe hands. A brilliant company that truly delivers on their promises!"

  • "I can’t recommend The Haven Apartments highly enough! As a property owner, I wanted a hands-off approach but still needed my accommodation to be well looked after. Since partnering with them, I’ve had complete peace of mind. They take care of everything—cleaning, linen changes, guest check-ins and check-outs, and even maintenance—so my guests always have a great experience. The team is professional, reliable, and always on hand when needed. My reviews have improved, and I’ve had more repeat bookings than ever. Fantastic service!"

  • "The Haven Apartments has completely taken the stress out of managing my serviced accommodation. Before working with them, I was constantly dealing with guest enquiries, last-minute cleaning issues, and unexpected maintenance problems. Now, everything is handled professionally and efficiently. The team takes care of guest vetting, 24/7 support, and even listing management, so I can focus on growing my portfolio without the daily hassle. My bookings have increased, and guests always leave great reviews. I honestly don’t know how I managed without them!"

FAQs

  • We provide a seamless check-in and check-out process to ensure a stress-free experience for both guests and property owners. Our team handles key exchanges, digital entry systems, and clear arrival instructions, making it easy for guests to access the property at any time. We also carry out thorough inspections after each stay to ensure the property is in perfect condition and ready for the next guest.

  • S.Bassey Ltd is responsible for all maintenance, ensuring your accommodation remains in top condition. Our team is on hand to handle any issues promptly, preventing small problems from turning into costly repairs. Whether it’s plumbing, electrics, or general wear and tear, we ensure your property stays guest-ready at all times.

  • We have a 24/7 guest management process that includes responding to enquiries, booking requests and any urgent issues that may arise during a guest visit. Whether a guest has a late-night check-in query or needs assistance during their stay, we are always available to ensure a smooth and hassle-free experience.

  • We optimise and manage your property listings across major platforms, including Airbnb, Booking.com, Agoda and VRBO, ensuring maximum visibility and occupancy. Our team handles pricing strategies, guest communication, and reviews, helping to increase bookings and revenue while maintaining high guest satisfaction.